Join our Crew

Job Summary:

Museum Guides are an integral part of the visitor experience team at the Shipwreck & Lifesaving Museum. Acting as the face of the museum, guides are responsible for providing guided tours, answering visitor questions, promoting the museum’s hands-on activities and programming, and providing a safe enjoyable environment.

Hours:

This is a full-time, seasonal position. Guides will typically be scheduled between 9:30am and 5pm, with occasional evening or special event shifts. Ability to work on Saturdays from 9:30am-2:30pm is preferred but not required. The museum is open to the public from late May through early October, six days a week.

Responsibilities/Duties:

• Learn Nantucket history as it pertains to the museum’s stories and artifacts and accurately communicate this history as a museum tour guide.
• Assist in greeting, orienting, and providing tours for occasional tour groups or school groups.
• Work effectively as part of an interpretive team with other Museum Guides, volunteers, and Egan Maritime staff members.
• Assist with set up and breakdown for museum programming and activity stations.
• Keep museum artifacts secure, including managing guest flow in exhibits and appropriate interaction with artifacts.
• Light tidying and organization to maintain a tidy and safe space for visitors.
• Other duties as assigned by the Director of Community Relations & Visitor Experience or the Museum Manager on Duty.

Qualifications/Education:

• An interest in Nantucket’s maritime history and a desire and willingness to learn both in a group setting and individually (training and materials will be provided).
• Excellent communication and interpersonal skills.
• Reliability and punctuality.
• A willingness to collaborate with others.
• Prior experience in a museum or as a teacher, storyteller, or historian is helpful, but not required.
• Ability to work well with guests of various ages and learning styles.

Work Environment:

This is an on-site, in-person position. Some physical activity, such as walking, standing for long periods, and lifting materials may be necessary.

Housing is available for the right candidate.

Salary: $21-$23 per hour.

How to Apply / Contact: If you are interested, Please send a completed employment application and your resume to hnelson@eganmaritime.org or call 508-228-2505.

Egan Maritime’s Shipwreck & Lifesaving Museum has an exciting opportunity for an energetic, dynamic, creative Front Desk and Retail Associate.

Job Summary:
We are seeking a friendly, organized, and customer service-oriented individual to be the welcoming face of our museum. This role involves greeting visitors, processing admissions and memberships, providing information about exhibits and programs, and assisting with museum shop sales.

Hours:

The front Desk & Retail Associate will typically be scheduled between 9:30am and 5pm, with occasional evening or special event shifts. The ability to work on Saturdays from 9:30am-2:30pm is required. This is a part-time or full-time seasonal opportunity (minimum 20 hours/week). Please indicate in your application your interest in a full or part-time job.

Duties:

• Greet visitors and assist with admission and program/event ticket sales.
• Manage the front desk, including opening and closing the cash drawer and using Altru (database and POS system).
• Maintain the gift shop by organizing inventory, stocking items, and generating sales reports.
• Promote museum events, membership benefits, and sell memberships during admissions.
• Answer the main phone line and ensure the front area of the museum is clean and welcoming.
• Represent the Egan Maritime Institute in a professional, friendly, and efficient manner to all visitors.
• Work independently, stay organized, and maintain a high level of self-discipline.
• Collaborate professionally with museum staff.
• Conduct museum tours or introductory visitor orientation as needed.

Qualifications:

• Retail or museum experience is helpful but not required.
• Strong organizational and computer skills are essential, with an interest in Nantucket’s art, literature, and maritime legacy.
• Excellent customer service and communication skills are a must.
• Ability to work collaboratively as part of a team.
• Reliability and punctuality are required.

Work Environment:

Physical activity, including walking, standing, and lifting, may be required. This is an in-person position.

Housing is available for the right candidate.

Salary: $22-$24 per hour.

How to Apply / Contact: If you are interested, Please send a completed employment application and your resume to hnelson@eganmaritime.org or call 508-228-2505.

Internship Summary:

Under the supervision of the Director of Community Relations & Visitor Experience, the Education Assistant will facilitate maritime-focused hands-on educational activities at the Shipwreck & Lifesaving Museum and in the community.

Hours:
Part-time, approximately 20 hours per week. Some weekend and evening shifts may be required for special events and programming.

Responsibilities/Duties:

• Engage visitors, with a focus on families and children, in maritime-focused activities at the Shipwreck & Lifesaving Museum.
• Assist with check-in, facilitation, set up, and breakdown of activities for programs, including programs aboard the Tall Ship Lynx.
• Capture photos and videos to support marketing of programs and activities.
• Assist with administrative tasks for programs, including audience communications, attendance tracking, and program evaluation and feedback.
• Other duties as assigned.

Qualifications/Education:

• Has or is pursuing a bachelor’s degree in Education, Public History, Museum Education, or a similar field.
• Interest in Nantucket’s maritime history and a desire to learn.
• Excellent communication and interpersonal skills.
• Reliability and punctuality.
• Ability to work well with guests of various ages and learning styles.
• Self-motivated with the ability to work independently.
• Experience with social media platforms and audience engagement is a plus.
• Experience with database management and special events is a plus.

Work Environment:
This is an on-site, in-person position. Some physical activity, such as walking, standing, and lifting materials, may be required.

EMI is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, sex, pregnancy or pregnancy-related condition, sexual orientation, gender identity and expression, national origin, ancestry, age, physical or mental disability, genetic information, veteran status, military service, application for military service, or any other status protected by applicable law. EMI is committed to building a diverse staff and strongly encourages applications from minority candidates.

Nothing in this Job Description restricts EMI’s right to assign or reassign duties and responsibilities to this position at any time. This position is at-will, which means that either EMI or the employee may terminate the employment relationship at any time, with or without notice and for any reason or no reason.