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Egan Maritime’s Shipwreck & Lifesaving Museum has an exciting opportunity for an energetic, dynamic, creative Front Desk and Retail Associate. This job opportunity is open from late August through October 13th only.

Job Summary:
We are seeking a friendly, organized, and customer service-oriented individual to be the welcoming face of our museum. This role involves greeting visitors, processing admissions and memberships, providing information about exhibits and programs, and assisting with museum shop sales.

Hours:

This is a part-time role with approximately 26 hours per week between August 20th and October 13th. The front Desk & Retail Associate will typically be scheduled between 9:30am and 5pm, with occasional evening or special event shifts. The ability to work on Saturdays from 9:30am-2:30pm is required.

Duties:

• Greet visitors and assist with admission and program/event ticket sales.
• Manage the front desk, including opening and closing the cash drawer and using Altru (database and POS system).
• Maintain the gift shop by organizing inventory, stocking items, and generating sales reports.
• Promote museum events, membership benefits, and sell memberships during admissions.
• Answer the main phone line and ensure the front area of the museum is clean and welcoming.
• Represent the Egan Maritime Institute in a professional, friendly, and efficient manner to all visitors.
• Work independently, stay organized, and maintain a high level of self-discipline.
• Collaborate professionally with museum staff.
• Conduct museum tours or introductory visitor orientation as needed.

Qualifications:

• Retail or museum experience is helpful but not required.
• Strong organizational and computer skills are essential, with an interest in Nantucket’s art, literature, and maritime legacy.
• Excellent customer service and communication skills are a must.
• Ability to work collaboratively as part of a team.
• Reliability and punctuality are required.

Work Environment:

Physical activity, including walking, standing, and lifting, may be required. This is an in-person position.

Salary: $22-$24 per hour.

Housing is not available for this position.

How to Apply / Contact: If you are interested, Please send a completed employment application and your resume to hnelson@eganmaritime.org or call 508-228-2505.

The Seasonal Shipwreck Shuttle Driver is responsible for safely transporting visitors between designated pick-up locations and the Shipwreck & Lifesaving Museum while providing a welcoming, courteous experience for guests. This seasonal position plays an important role in visitor access during the island's “high season,” and first impressions, supporting the museum’s mission by ensuring reliable transportation and basic visitor assistance throughout the operating season.

The shuttle operates from July through October 9^th, on Tuesdays, Thursdays, and Fridays. Typical shuttle hours are between 9:30am and 3:30pm. Work hours will vary based on shuttle schedules, weather, and visitor demand, and may include occasional special events on evenings, weekends, or holidays.

Responsibilities/Duties

• Safely operate the Shipwreck Shuttle vehicle along established routes, adhering to all traffic laws, safety regulations, and organizational policies.
• Provide timely and courteous transportation for museum visitors, staff, and volunteers between designated locations and the museum.
• Greet visitors in a friendly and professional manner and assist with basic questions regarding shuttle service, schedules, and museum logistics.
• Assist passengers with boarding and exiting the vehicle as needed, including helping with strollers or mobility devices when appropriate.
• Conduct pre-and post-shift vehicle inspections to ensure the shuttle is clean, safe, and in good working condition.
• Report any vehicle issues, safety concerns, or incidents promptly to a supervisor.
• Maintain a clean and orderly shuttle interior throughout the day.
• Support museum operations as needed during slow shuttle periods, which may include light grounds assistance or visitor support tasks.

Qualifications/Education

• Valid Massachusetts driver’s license with a clean driving record required.
• Previous experience driving passengers or operating a shuttle, bus, or van is preferred.
• Ability to interact professionally and positively with visitors of all ages and backgrounds.
• Dependable, punctual, and able to work independently.
• Ability to follow schedules while remaining flexible to changing conditions such as weather or visitor volume.

Work Environment & Physical Requirements

• Regular periods of sitting while driving, as well as standing, walking, and assisting passengers.
• Ability to lift and maneuver light to moderate loads (e.g., assisting with strollers or small items).
• Work is primarily outdoors and in a vehicle, with exposure to varying weather conditions.

Salary: $26 per hour
Housing is not available for this position.

How to Apply / Contact: If you are interested in this position, Please send a completed employment application and your resume to hnelson@eganmaritime.org or call 508-228-2505.

EMI is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, sex, pregnancy or pregnancy-related condition, sexual orientation, gender identity and expression, national origin, ancestry, age, physical or mental disability, genetic information, veteran status, military service, application for military service, or any other status protected by applicable law. EMI is committed to building a diverse staff and strongly encourages applications from minority candidates.

Nothing in this Job Description restricts EMI’s right to assign or reassign duties and responsibilities to this position at any time. This position is at-will, which means that either EMI or the employee may terminate the employment relationship at any time, with or without notice and for any reason or no reason.